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Archive for October, 2008

A new form of abuse: Gmail forwarding

I’ve been the unhappy recipient of a new way to abuse Gmail: automatic forwarding.

Gmail settings, forwarding

How did I discover this? I’m receiving someone else’s email spam.

Why am I receiving someone else’s email? Because the user is using Gmail, and they have turned on automatic forwarding… to me.

Why is this abuse? 1) Because I don’t want it, and 2) because this user goes out all over the net and subscribes to every single newsletter and email list they can find. Which means I get a copy of it. It’s a new, indirect way to spam.

I’ve sent four emails to abuse@gmail.com on this issue. I get the instant, automatic reply about how they take abuse very seriously… but I’ve heard nothing back from the abuse team. I’ve been emailing them since September 29, 2008 and I have yet to receive a non-automatic reply.

Email forwarding, when turned on, should have a mechanism to verify the recipient email address, some kind of confirmation system, so that this kind of abuse cannot occur. As it is now, anyone can set up a Gmail account, subscribe to every newsletter and email list that they can find, and then turn on forwarding to you. There, you’re screwed. And there’s pretty much nothing that you can do about it. Even if they never log in to that Gmail account again, you’re going to get their spam. Forever, apparently.

Unless the Gmail abuse team wakes up.

Be careful with the ‘delete’ function in Google Analytics

When logging in to Google Analyics, you are presented with all your profiles. For each profile, there is a “View Reports” link, then an “Edit” link, then a “Delete” link.

I accidentally hit the “Delete” link. This was, possibly, the biggest mistake of my geekdom. I never accidentally delete anything. Or, if I do, I have a backup somewhere.

Why was this such a big mistake? Because Google Analytics instantly deletes that profile along with all historical data. It doesn’t bring up a confirmation screen telling you that you are about to make the biggest mistake of your (whatever), it just instantly wipes it all out. Furthermore, there is no “undo”, no “undelete’, and no “oops!”

Google Analytics, historical data, all gone

I did this with a profile which had over 2 years of data. One click–BAM! All gone. If you search the Analytics Help Groups, they will say something like, “Sorry, bub! Thems the breaks. Sucks to be you.” Except they are slightly more polite. Then they thank you for using Google Analytics.

So this is just a warning: If you click that “Delete” link, your profile, your stuff and all historical data will be instantly gone forever… way before you can hit the ESC key.

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